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Privacy Policy

Atman Living is a brand owned and operated by Atman Organics LLP (“we”, “us”, “our”). This Privacy Policy describes how we collect, use and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

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1. INFORMATION WE COLLECT
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When you visit our website, place an order, contact us or interact with our services, we may collect certain information including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction details

  • Device and browser information

  • IP address and website usage information

  • This information is collected either directly from you or automatically through cookies and similar technologies used to improve website functionality and user experience

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2. HOW WE USE YOUR INFORMATION
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We use your information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Provide customer support

  • Communicate order updates and service-related information

  • Improve our website, products and customer experience

  • Prevent fraudulent transactions and misuse

  • Send promotional or marketing communication, where permitted

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3. PAYMENT SECURITY
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Payments made on our website are processed securely through trusted third-party payment gateway providers including Razorpay and other authorized payment partners.

We do not store, access or track your complete debit card, credit card, UPI or banking credentials on our servers. All payment transactions are encrypted and processed securely through certified payment gateway providers.

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4. SHIPPING & THIRD-PARTY SERVICES
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To fulfill your orders, we may share necessary customer information such as your name, phone number and delivery address with trusted logistics, courier and channel partners.

Our website is hosted on Wix.com Ltd., which provides the e-commerce platform through which we offer our products and services.

We may also use trusted third-party services for analytics, communication, marketing and operational support. Such providers process information only as necessary to perform their services.

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5. COOKIES & WEBSITE ANALYTICS
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Our website may use cookies and similar technologies to enhance website performance, remember preferences, analyze traffic and improve user experience.

These technologies do not provide us access to your confidential financial information or complete payment credentials.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

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6. DATA SECURITY
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We implement reasonable administrative, technical and security measures to protect your personal information against unauthorized access, misuse, disclosure or alteration.

While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure.

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7. MARKETING COMMUNICATIONS
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If you subscribe to our newsletter or provide your contact information, you may receive updates regarding launches, offers, promotions and brand-related communication from Atman Living.

You may opt out of such communications at any time by contacting us or using the unsubscribe option available in emails.

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8. DATA RETENTION
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We retain customer information only for as long as necessary to:

  • fulfill orders;

  • provide customer support;

  • comply with legal and regulatory obligations; and

  • maintain business records.

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9. CHILDREN’S PRIVACY
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Our website is not intended for individuals below the age of 18 years without parental or guardian supervision.

We do not knowingly collect personal information from minors.

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10. CHANGES TO THIS PRIVACY POLICY
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We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will be posted on this page and your continued use of the website constitutes acceptance of those changes.

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11. CONTACT INFORMATION
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For questions, concerns or requests regarding this Privacy Policy, please contact:

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Atman Living
Atman Organics LLP
46, Vishnu Lok Colony, Krishna Nagar,
Kanpur Road, Lucknow – 226023
Uttar Pradesh, India

Email: atmanlivingco@gmail.com

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